Careers
Employment Opportunities with Affinity Fundraising Registration
Join Affinity and be part of our team of dedicated, detail-oriented individuals providing transparent, people-focused, and comprehensive registration services that help nonprofits gain and maintain compliance affordably and efficiently.
Registration Support Specialist
Non-exempt Full Time
Compensation: starting at $21/hr, commensurate with experience
Job Summary
It is the responsibility of the Registration Support Specialist to assist in multiple facets of the registration production process. This includes but is not limited to the execution of extensions, application packet production, and corrections.
Summary of Essential Job Functions
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Effective customer service with both customers and state regulators
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File and maintain of customer files
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Scan documentation
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Print and compile application packets
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Time and task management
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Maintain and update database
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Online entry of registration data on state websites as needed
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Provide customer service support and follow up
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Assist in registration corrections and communication
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Order certified documents as needed
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Follow-up with states regarding registrations, until all issues are resolved
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Monitor and maintain long-term projects
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Apply for registration extensions
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Create and send state forms to customers
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Verify state requirements as needed
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Notify bookkeeper of additional services billing as needed
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Track and allocate postage
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Review information provided by customer within Affinity Single Portal® and follow up until portal is considered complete
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Meet if not exceed guaranteed submission dates
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Communicate with supervisor if help is needed to balance and prioritizie responsibilities and projects
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Answer phone on rotating schedule
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Strong attention to detail
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Patience and cooperation with bureaucracies
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Assist in the execution of small projects and supporting responsibilities as assigned by supervisor
Minimum Requirements
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Mac OS proficient with: Word, Excel, Adobe Acrobat Pro
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Math skills
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List, spell, and identify names and postal abbreviations of all 50 states
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Patience and a sense of humor
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Ability to lift up to 30 lbs
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Ability to sit, stand, and bend for multiple hours
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BA/BS or greater preferred
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Experience with nonprofits or law offices preferred
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Strong data entry experience within the last three years
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Excellent skills managing customer cases and work with the customer support department to solve them.
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Team oriented
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Effective communicator
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Positive attitude and demeanor
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High tolerance for possibly frustrating circumstances
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Experience with project management software a plus
Location
Hybrid remote and on-site presence at our Arvada, CO location.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform outside duties outside of their normal responsibilities from time to time, as needed.